When you visit our website, our web server recognizes your navigational information, including non-personally identifiable information (i.e. domain type, browser version, service provider and IP address), but not your email address.
The navigational information we collect tells us about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our website. It also tells us about the technical efficiencies of our website (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor’s experience and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
We collect information volunteered by visitors such as survey responses and website registration information as well as contact and payment information (i.e. name and address, telephone number, credit card number, billing address) for the purpose of placing an order with us. We may require visitors to create a user name and password to expedite the process of ordering online, or to create a list. We collect the email addresses of visitors who post messages or reviews, those who communicate with us via email, and those who submit their email addresses voluntarily, either to subscribe to our email newsletter or to receive information about their order. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.
How We Use This Information
The information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.
We take every precaution to protect your information. We have appropriate security measures in place in our physical and virtual facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
socsoter.com was developed to support secure online purchasing through secure socket layer (SSL) technology using 256-bit encryption, which provides a high level of security. All information that you provide during the shopping process is encrypted for your protection.
We are committed to keeping your personal information (including your name, shipping address(es), email address, payment records, and banking and credit accounts) private and secure.
Credit card fraud occurs when someone obtains your card information without your authorization or permission and uses it to make a purchase. We take precautions to carefully screen orders when they are made, and to prevent credit card fraud to the extent possible.
We do NOT send unsolicited commercial email, otherwise known as “spam.” We do NOT send email marketing communications to a visitor-provided email address unless the intended recipient specifically opts in to receive such communications from us. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.
If at any time you would like to stop future delivery of SOCSoter Company email, please follow the unsubscribe instructions included at the bottom of each email communication we send, send an email to the contact address, or call us. Asking to be removed from the our email list will not prevent you from receiving email communications relating to any online order you place here, invitations to participate in surveys about your experiences on socsoter.com, or other operational email communications if you have provided us with your email address.
Prior to sending any direct mail communications, such as our catalog, we match our mailing lists against the Direct Marketing Association (DMA)’s Do Not Mail List and remove from our mailing any consumers who have specifically opted out from receiving unsolicited mail.
From time to time, we may share our customers’ postal mailing addresses with our reputable partner organizations for analytical, marketing, or information gathering purposes.
Consumers who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed with, including invitations to participate in surveys about their experiences with us. We do NOT sell or rent our customer phone numbers or make them available to other organizations for marketing purposes.
This site uses web analytic services. Analytics may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. The Analytics do not collect personally identifiable information that you do not voluntarily enter in this website. We do not track your browsing habits across web sites that do not use our services.
Notice of Changes to This Policy
At some point in the future, we may decide to use consumer information for new, unanticipated purposes not previously disclosed in our privacy notice. If our information practices change, we will post the policy changes to our website to notify you. If you are concerned about how your information is used, you should check back at our website periodically.
Consumers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us.
What You Can Do
If you feel that this website is not following its stated information policy, you may contact us.
138 W. Washington St. Suite 400 Hagerstown, MD 21740
(866) 977-SOC1 (866) 977-7621
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